Privacy Policy
Privacy Policy
Last Updated: March 09, 2024
This Privacy Policy outlines Lumatel Mobility’s policies and procedures regarding the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how applicable laws protect you.
By using our services, you consent to the collection and use of your data as described in this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have specific meanings as defined below. These definitions apply regardless of whether the terms are singular or plural.
Definitions
You: The individual accessing or using the service, or the company/legal entity on whose behalf such individual is accessing or using the service.
Company: Refers to Lumatel Mobility, Suite 1510, 100 West Battery Rd., Toronto, Ontario M6K 3S2 (referred to as "we," "us," or "our").
Affiliate: Any entity that controls, is controlled by, or is under common control with a party (e.g., ownership of at least 50% of voting shares).
Account: A unique account created for you to access our services.
Website: Refers to Lumatel Mobility’s website accessible at [www.lumatel.ca].
Service: Refers to the website and associated offerings.
Country: Refers to Ontario, Canada.
Service Provider: A third-party company or individual that processes data on behalf of Lumatel Mobility.
Third-party Social Media Service: Any social network or external website through which you can log in or create an account to use our services.
Personal Data: Information relating to an identified or identifiable individual.
Cookies: Small files stored on your device that track browsing activity and preferences.
Device: Any device capable of accessing our services (e.g., computer, cellphone, tablet).
Usage Data: Data collected automatically through service usage or infrastructure (e.g., IP address, browser type).
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our services, we may request certain personally identifiable information for contact or identification purposes. This includes but is not limited to:
Email address
First and last name
Phone number
Address (including province, postal code, city)
Usage Data
We collect usage data automatically during your interaction with our services. This may include:
IP address
Browser type and version
Pages visited and time spent
Device identifiers
Diagnostic data
When accessing our services via a mobile device, additional information such as device type, unique ID, operating system, browser type, and other diagnostic data may also be collected.
Information from Third-party Social Media Services
If you register using a third-party social media account, we may collect information already associated with that account (e.g., name, email address). You may also share additional information voluntarily.
Tracking Technologies and Cookies
We use cookies and similar technologies (e.g., beacons, tags) to monitor activity and improve functionality.
Types of Cookies We Use:
Essential Cookies (Session): Necessary for basic functionality like authentication.
Acceptance Cookies (Persistent): Track cookie consent preferences.
Functionality Cookies (Persistent): Store user preferences for a personalized experience.
Performance Cookies (Persistent): Analyze traffic patterns and user behaviour.
Advertising Cookies (Persistent): Tailor advertisements based on browsing history.
You can manage cookie preferences through your browser settings but note that disabling cookies may limit functionality.
Use of Your Personal Data
Lumatel Mobility uses personal data for the following purposes:
To provide and maintain our services.
To manage your account and enable access to features.
To fulfill contractual obligations related to purchases.
To communicate updates via email, SMS, or push notifications.
To send promotional offers unless you opt out.
To address customer inquiries.
Sharing Your Personal Data
We may share your data in these scenarios:
With service providers for analytics, payment processing, advertising, etc.
During business transactions such as mergers or acquisitions.
With affiliates under the same privacy standards.
With business partners for joint promotions.
Publicly when interacting through social platforms.
Retention of Your Personal Data
We retain personal data only as long as necessary for outlined purposes:
Legal compliance
Dispute resolution
Service improvement
Usage data is retained for shorter periods unless required for security enhancements or legal obligations.
Transfer of Your Personal Data
Your data may be transferred to locations outside your jurisdiction where privacy laws differ from local regulations. We ensure adequate safeguards are in place before transferring personal information internationally.
Disclosure of Your Personal Data
Business Transactions
In case of mergers or asset sales, personal data may be transferred with prior notice.
Legal Requirements
We may disclose data when legally obligated to:
Comply with laws
Protect rights/property
Prevent fraud or misuse
Ensure public safety
Security of Your Personal Data
While we implement industry-standard security measures, no method is entirely secure against breaches.
Third-party Services
We use third-party tools like Google Analytics for traffic monitoring and Mailchimp for email campaigns. These providers adhere to their respective privacy policies.
Children's Privacy
Our services are not intended for individuals under 18 years old. If we inadvertently collect such data without parental consent, we will delete it promptly upon notification.
Links to Other Websites
Our website may include links to external sites beyond our control. We are not responsible for their content or privacy practices.
Changes to This Privacy Policy
We reserve the right to update this policy periodically with prior notice via email or prominent website announcements.
For questions about this Privacy Policy, please contact us at support@lumatel.ca
